Infrastructure IT Consulting

Cosmetics Industry

20 October 2024

  • Customer

    • European leader in natural cosmetics, characterized by an innovative and scientific approach, pursuit of quality, glamor and effectiveness with a widespread presence throughout the Italian territory.

  • Needs

    • After a successful and multi-year collaboration in which we played the role of local IT-Manager-as-a-service for the Italian subsidiary, we detected – thanks to our monitoring systems and analyses conducted by the service team – an increasing trend of the endpoints’ deterioration and breakage.

    After reporting the problem to the client, their management chose to completely renovate their device fleet.

    In parallel, on the infrastructure side, the EOL (End of Life) phase for the licenses and support contracts of the network devices was approaching.

    Given the high renewal cost, the client was faced with evaluating two alternative scenarios:

    – renew existing licenses, without modifying the hardware component;

    – completely restructure the network infrastructure.

  • Solution

    • Regarding the renewal of user endpoints, we assessed that it was appropriate to replace the entire fleet, helping the client consolidate the IT budget for the following year, thus enabling their financial planning.

    In defining the type of machines, we used a principle of uniformity: instead of customizing the specifications of the devices by company role, we selected – in agreement with the client’s headquarters and the HR function – a product suitable for every situation and need, further enhancing the customer’s investment.

    Furthermore, we offered advisory to the client on various procurement solutions: Capex investment through purchasing or as Opex, through operating leases.

    Also on the networking side, we opted for the maximum enhancement of the investment.

    The renewal of the licenses entailed coverage of only 3 years and the maintenance of a hardware component in end-of-life (i.e., the end of its production life cycle and vendor support).

    On the other hand, the complete overhaul of the network infrastructure with a different brand offered 5-year coverage, at the same one-time cost.

    Consequently, we proposed the second scenario, also obtaining an investment duration that was almost double and a lower incidence of reset-up costs.