Business Continuity Infrastructure

Pharmaceutical Distribution

20 July 2019

  • Customer
  • Distributor of products and accessory services to pharmacies in Italy, with a staff of 35 on-site resources and a sales network of 70 people.

  • Needs
  • The customer was no longer satisfied with the previous IT service provider and was looking for a new IT partner to take care of the technological renovation and securing corporate data.

  • Solution
  • After a detailed site survey, we defined a priority plan with the customer. 

    First of all, reclaiming and stabilizing the data network, the rack cabinet and the cabling.

    In a second phase, we undertook a development journey that would guarantee business continuity, working both on securing the organization from external and internal threats and on guaranteeing the full functionality of the equipment.

    The project included:

    -the replacement of the previous firewall with a managed one.

    -the renovation and expansion of the Wi-Fi network, including a cloud controller, for the safe and centralized management of the equipment.

    -the implementation of a highly available server system for the provisioning of AAA services (authentication, authorization and accounting) and the activation of a local domain on Microsoft Active Directory.

    -the supply of an advanced endpoint protection ​​solution for the uniform and centralized protection of workstations.

    Finally, we implemented a proactive infrastructure monitoring and maintenance service for the continuous verification of the state of the systems and operating parameters, in order to protect company operations and prevent technical malfunctions.